Here you will find a clear explanation of exactly what data a2bet collects, how it is used, who has access to it, and what your rights are as a data subject — all in plain language, no legal jargon.
🔒 Privacy Principles
Before diving into the full document, here is a summary of the key principles that guide data processing at a2bet.
All communication between your phone or computer and a2bet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks. Pix, card, and registration data are always transmitted encrypted and cannot be intercepted by third parties.
A2bet operates in full compliance with the General Data Protection Law (LGPD — Federal Law 13.709/2018). This means your data is only collected for a specific purpose, stored for as long as necessary, and never used for purposes you did not authorize at the time of registration.
A2bet does not store full credit or debit card numbers on its own servers. Payments are processed by PCI DSS-certified gateways. Pix keys are used exclusively to process the account holder's transactions — they are never shared with third parties.
A2bet does not sell, rent, or trade players' personal data to third parties. Data is shared with partners only when strictly necessary to operate the service — such as payment processors — and always under contractual confidentiality obligations.
You can access, correct, export, or request the deletion of your data at any time — directly through the Portuguese-language support chat, available 24 hours a day. a2bet responds to data subject requests within up to 15 business days, as provided under the LGPD.
In the event of any security incident that may affect your data, a2bet will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframe established by the LGPD. You will never be left in the dark about what happens to your information.
Summary in one sentence: The a2bet collects only the data necessary to operate the service securely, never sells your information, and ensures you have full control over what happens to your data. For any questions, Portuguese-language support is available 24 hours a day via the platform chat.
This Privacy Policy describes how a2bet, a Sports Betting and online casino platform available at https://a2bet.click, collects, stores, processes, and protects the personal data of its users. This document was drafted in compliance with the Brazilian General Data Protection Law (LGPD — Federal Law No. 13,709, of August 14, 2018) and all other applicable data protection regulations in Brazil.
A2bet acts as the controller of personal data collected on its platform and is responsible for decisions regarding how that data is processed. For privacy and data protection matters, you can reach us through our 24h support chat on the app and website, or by email at suporte@a2bet.click.
By creating an account on a2bet, making a deposit via Pix, boleto bancário, credit card, Mercado Pago, or PicPay, or simply browsing the platform, you agree to the practices described in this Privacy Policy. We recommend reading this document in full before using any of the platform's services. If you disagree with any point, please contact support before continuing to use a2bet.
A2bet collects only the data needed to operate the service safely and with quality. Data is grouped into the following categories:
Registration Data:
Identity Verification Data (KYC):
Financial Data:
Platform Usage Data:
a2bet does not collect sensitive data such as racial origin, religious belief, political opinion, trade union membership, genetic data, or health information, unless expressly required to fulfill a specific legal obligation.
The data collected by a2bet is used exclusively for the following purposes:
A2bet does not use players' data to build credit profiles, conduct external financial risk assessments, sell to advertisers, or for any purpose not listed above without the data subject's prior, informed consent.
As required by the LGPD, all personal data processing carried out by a2bet is based on a specific legal ground. The legal bases used are:
You can withdraw your consent to marketing communications at any time through your a2bet profile settings or via the unsubscribe link included in all promotional emails. Withdrawing consent does not affect other processing based on contract or legal obligation.
A2bet does not sell players' personal data. Data is only shared with third parties in the situations below, always with the necessary contractual safeguards:
Any third party that receives personal data from a2bet players is subject to contractual confidentiality and data protection obligations equivalent to the requirements of the LGPD. a2bet keeps a record of all data sharing carried out and can present it to the data subject upon request.
A2bet adopts robust technical and organizational measures to protect players' personal data against unauthorized access, loss, destruction, or improper disclosure:
In the event of a security incident that may result in risk or harm to data subjects, a2bet will notify the National Data Protection Authority (ANPD) within 72 hours and inform the affected individuals as soon as possible, in accordance with the LGPD.
No security system is 100% foolproof. That's why we also recommend you follow good practices: use a strong, unique password for a2bet, enable 2FA, never share your credentials with anyone, and be wary of messages asking for your password or payment details.
A2bet retains personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with mandatory legal retention periods:
After an account is closed and the mandatory legal retention periods have been met, a2bet will proceed with the deletion or anonymization of any remaining personal data. Anonymized data (which no longer allows identification of the data subject) may be retained indefinitely for statistical purposes.
A2bet uses cookies and similar technologies to improve the browsing experience, ensure the platform functions correctly, and analyze usage patterns. The types of cookies used are:
A2bet does not use third-party advertising tracking cookies to display ads on other sites outside the platform. You can manage preferences for non-essential cookies through your browser settings. Disabling essential cookies may affect platform functionality.
The LGPD grants you, as the data subject whose personal data is processed by a2bet, the following rights — all exercisable through the Portuguese-language support chat, available 24 hours a day:
Request a copy of all personal data a2bet holds about you, including registration data, financial history, and platform usage records.
Request the correction of inaccurate, incomplete, or outdated data — such as your address, mobile number, or registered email on the platform.
Request the deletion of data processed based on consent, subject to mandatory legal retention periods (e.g., financial data must be kept for 5 years by law).
Request the transfer of your data in a structured format to another controller, where technically feasible and in accordance with ANPD regulations.
Object to data processing based on legitimate interest, including for direct marketing purposes. You can opt out of marketing at any time through your profile settings.
Obtain information about the public and private entities with which a2bet has shared your data, and about the possibility of withholding consent for certain types of processing.
A2bet is a sports betting and online casino platform intended exclusively for users aged 18 and over. Collecting or processing data from minors is strictly prohibited, and the platform employs technical and verification measures to prevent underage access.
During registration, users confirm they are at least 18 years old. Identity verification (KYC) confirms the date of birth through an official document. Any account identified as belonging to a minor will be immediately blocked, the data will be handled as required by the LGPD for the protection of minors, and the available balance will be held until the verification process is completed and any applicable refund is issued.
If you are a parent or legal guardian and believe a minor has accessed or registered on a2bet, please contact us immediately via the 24h support chat. The matter will be handled as a top priority with full confidentiality.
Some of a2bet's technology partners — such as live casino game providers, cloud infrastructure services, and fraud analysis tools — may have servers located or process data outside Brazil. When this occurs, a2bet ensures that:
A2bet maintains an up-to-date record of all international data transfers and can provide information about them upon request by the data subject, in accordance with the LGPD.
A2bet may update this Privacy Policy at any time to reflect changes in legislation, data processing practices, or the services offered. Material changes will be communicated at least 7 days in advance by email and through an in-platform notification, indicating the effective date of the new terms.
You can always access the latest version of this Privacy Policy at https://a2bet.click/privacy-policy. The date of the most recent update is shown at the top of this document and in the hero section of this page.
To exercise any rights related to your personal data, ask questions about this Policy, or file a privacy complaint, please use the channels below:
If you believe your rights as a data subject have not been respected, you may also file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD in Brazil.
Our support team is ready to answer any questions about privacy, data protection, and your rights as a data subject. Don't hesitate to reach out — we respond in Portuguese and handle every request with care and efficiency.
| Data Type | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Full name, CPF, email, mobile number | Account Operations | Contract | While account is active + 5 years |
| KYC Document | Identity verification | Legal obligation | 5 years after account closure |
| Pix key / banking details | Process withdrawals | Contract | 5 years (anti-money laundering law) |
| Betting and gaming history | Audit and disputes | Legal obligation | 5 years |
| IP and device data | Security and Anti-Fraud | Legitimate interest | 12 months |
| Marketing emails | Promotions and Bonuses | Consent | Until consent is withdrawn |
| Session cookies | Platform operation | Contract | Session / 30 days |
🛡️ Certifications and Standards
Every layer of data protection at a2bet is built on internationally recognized standards and Brazilian legal requirements.
❓ Frequently Asked Questions
The most common questions players have about how a2bet handles their personal data.
🛡️ Responsible Gaming
A2bet also uses player data to identify behavioral patterns that may indicate problem gambling — and in such cases may proactively activate protection tools. This use of data is based on the legal ground of legitimate interest and is described in the Terms & Conditions. Your data is always used for your protection, never against you.
This platform is restricted to users aged 18 and over. If you or someone you know needs support, CVV can be reached by phone at 188, available 24 hours a day, every day, free of charge and in complete confidence.
Set deposit limits, session alerts, or self-exclusion directly in your profile.
Responsible GamblingThis Privacy Policy was drafted in compliance with Brazil's General Data Protection Law (LGPD — Law 13.709/2018). a2bet is committed to transparency in how it handles players' personal data. Any questions can be answered by our support team in Portuguese, available 24 hours a day via live chat.
To learn more about your rights as a data subject or to exercise them, contact the National Data Protection Authority (ANPD) at www.gov.br/anpd.
Read the full Terms and Conditions →🎯 Play with Peace of Mind
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